Infinity Glass & Aluminum Inc.

Privacy Policy

Effective date: September 10, 2025

Introduction

Infinity Glass and Aluminum Inc. (“we,” “us,” or “our”) operates the website infinityglassnyc.com (the “Site”). This Privacy Policy applies to all visitors, users, and others who access the Site or use our services, including requesting quotes, contacting us, or engaging with our content.

By using our Site, you consent to the practices described in this Privacy Policy. If you do not agree with these terms, please do not use our Site. We may update this policy from time to time, and changes will be posted here with the updated date. Your continued use of the Site after changes constitutes acceptance of those modifications.

We comply with applicable privacy laws, including the California Consumer Privacy Act (CCPA) where relevant, and the General Data Protection Regulation (GDPR) for users in the European Union. If you have questions, contact us at [email protected].

Information We Collect

We collect information to provide better services, process requests, and improve user experience. This includes both personal and non-personal data.

Personal Information: Data that identifies you as an individual, such as:

Name, email address, phone number, and postal address (e.g., provided via our RFQ form or contact forms).
Company name and project details (if submitted for business inquiries).
Payment information (if applicable for future e-commerce features; currently, we do not process payments online).

Non-Personal Information: Data that does not identify you personally, such as:

Browser type, IP address, device information, and operating system.
Usage data like pages visited, time spent on the Site, and referral sources.
Aggregated analytics from tools like Google Analytics.

Automatically Collected Information: Through cookies, web beacons, and similar technologies (see Cookies section below).

We only collect information that is necessary for our operations and do not sell your personal data to third parties.

How We Collect Your Information

We gather data through various methods to ensure seamless interactions.

Directly from You: When you submit forms, such as the Request for Quote (RFQ), contact us, or sign up for newsletters (if implemented).
Automatically via Technology: As you navigate the Site, we use cookies and tracking tools to log interactions.
From Third Parties: Limited to service providers like analytics tools (e.g., Google) or social media plugins, but only with your consent where required.
Offline Interactions: If you provide information during phone calls, site visits, or in-person consultations, it may be added to our records.

How We Use Your Information

We use collected data responsibly to enhance our services and communicate effectively.

To respond to inquiries, provide quotes, and schedule consultations.
To improve our Site and services based on usage analytics.
For marketing purposes, such as sending promotional emails about our glass and aluminum offerings (you can opt-out at any time).
To comply with legal obligations, prevent fraud, or enforce our terms.
For internal operations, like auditing and data analysis.

We do not use your information for automated decision-making that significantly affects you.

Sharing Your Information

We prioritize your privacy and share data only when necessary.

With Service Providers: We may share data with trusted third parties who assist us, such as web hosting (e.g., WordPress), email services (e.g., Mailchimp), or analytics providers (e.g., Google Analytics). These parties are bound by confidentiality and use data only for our purposes.
For Legal Reasons: If required by law, subpoena, or to protect our rights, property, or safety (e.g., in response to government requests).
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
With Your Consent: For any other purpose with your explicit approval.

We do not sell, rent, or trade your personal information to unrelated third parties for their marketing purposes.

Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. This includes encryption for data transmission (SSL), secure servers, and access controls.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security. If a data breach occurs, we will notify affected users as required by law.

Your Rights and Choices

You have control over your personal information.

Access and Update: Request access to or correction of your data by contacting us.
Deletion: Ask us to delete your information (subject to legal retention requirements).
Opt-Out: Unsubscribe from marketing communications via the link in emails or by emailing us.
Do Not Track: We respond to browser Do Not Track signals by not collecting tracking data where possible.
CCPA/GDPR Rights: California residents may request disclosure of data sold (none) or opt-out of sales. EU residents have rights to access, rectify, erase, restrict, or port data. Submit requests to [email protected]; we respond within 30-45 days.

For CCPA: We have not sold personal information in the past 12 months. Categories collected include identifiers (name, email) and internet activity.

Cookies and Tracking Technologies

Our Site uses cookies—small text files stored on your device—to enhance functionality and analyze traffic.

Essential Cookies: Necessary for Site operation (e.g., session management).
Performance Cookies: Track usage for improvements (e.g., Google Analytics).
Functional Cookies: Remember preferences like language.
Advertising Cookies: If used, for targeted ads (currently not implemented).

You can manage cookies via browser settings. Disabling them may limit Site features. For more, see our Cookie Policy (link if separate page exists). We use Google Analytics, which anonymizes IP addresses. Opt-out via Google’s browser add-on.

Children's Privacy

Our Site is not intended for children under 13 (or 16 in some jurisdictions). We do not knowingly collect personal information from children. If we learn we have such data, we will delete it promptly. Parents or guardians: Contact us if you believe your child has provided information.

International Data Transfers

As a NYC-based company, data is primarily stored in the US. If transferred internationally (e.g., to EU service providers), we ensure adequate safeguards like Standard Contractual Clauses.

Changes to This Privacy Policy

We may update this policy to reflect changes in practices or laws. Updates will be posted here with the new effective date. We encourage periodic review. For material changes, we may notify you via email or Site notice.

Contact Us

For questions about this Privacy Policy or your data, reach out:

Email: [email protected]
Phone: +1 (646) 644 5432
Address: New York, NY 11230 Ocean Parkway, Midwood